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Integration with Slack

Learn how to integrate your Pics.io account with a Slack chat. Receiving important messages from Pics.io in your channel in Slack.

Written by Eugene

In order to streamline your teamwork in Pics.io, you can integrate your Pics.io account with Slack team messenger. 

What are the benefits of integrating my Pics.io account with Slack?


By integrating your Pics.io account with Slack, you gain the ability to receive notifications regarding your team's activities on the Pics.io platform. This includes updates, comments, new asset versions uploaded by teammates, and the creation of new websites. Additionally, when working with links to files, you will be able to see previews of those links. All these events will be conveniently conveyed to your teammates through a dedicated channel to which the Pics.io bot has been invited.

How do I connect Pics.io to my Slack workspace?

  • Hover over your profile icon in the top right corner of the main screen;

  • Click My team in the dropdown menu;

  • Go to Integrations;

  • Click Add to Slack button to invite the Pics.io bot to your workspace in Slack.

To complete the procedure, you have to log into your Slack account and allow Pics.io to access your Slack workspace.

You will be notified when the initial setup is completed. Please make sure to check that Slack does not block Pics.io previews for links. In Slack, go to Settings & Administrations > Workspace settings > Attachments and ensure Pics.io is not listed there.

Slack integration explained

How I can find the Slack bot?

Pics.io's Slack bot username is @picsio.

I connected the Pics.io Slack bot to my Slack workspace but I do not see notifications coming.

To receive notifications, you need to invite the bot to one of the channels by sending a message /invite @picsio to the desired channel. Simple as that!

NB! Pics.io bot can only operate within one channel and the bot does not work with private channels.

What types of Pics.io notifications can the bot send to my Slack workspace?

Here's the full list of configurable notifications that can land on your channel:

  • A teammate added a new comment to an asset

  • A teammate removed a comment from an asset

  • A new asset was uploaded to Pics.io

  • Asset revision was approved

  • A new asset revision was added

  • Asset revision was revoked

  • One of the older revisions is set as current

  • An asset was assigned to a teammate

  • Sync from your connected cloud storage to Pics.io completed


If the specific event you wish to receive notifications about is not available in the list, please reach out to our support team at support@pics.io or initiate a new chat with us. We will assess the feasibility of configuring that event for your team.
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I want to invite the bot to several Slack channels. How do I do that?

At the moment, you cannot invite the bot to several channels at the same time as the Pics.io Slack bot can operate within one channel only.

I invited the bot to my private channel, but I do not see any notifications from Pics.io.

The Pics.io Slack bot is designed to seamlessly integrate with Slack, providing convenient access to your media files and streamlined collaboration through notifications. However, it's important to note that the bot does not currently support private channels within Slack. To fully utilize the bot's features, we recommend utilizing public channels.

How can I disable Slack integration?

If you would like to disconnect your Slack channel from the Pics.io library, navigate to the Integrations section and click the Disconnect button.

Get notified in Mentions & reactions

To be notified in Slack directly about mentions (your name or any of your personal keywords) in your Pics.io account (e.g. a teammate mentioned you in a comment; you uploaded/commented assets etc.), it's necessary to add your Slack member ID in Pics.io. Just mouse over the Settings in the right top corner and click on My account and in the Profile section type your Slack member ID in the corresponding field.
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Next time, you're mentioned on assets in Pics.io, you'll see this within Mentions & Reactions and Unreads.

To find your Slack member ID:

  • Open your Slack app;

  • Click on your avatar in the top right corner or on a user name within Slack.

  • Click on "Profile" in the menu that appears.

  • Click the three dots button.

  • Click on "Copy Member ID".

How to determine the channel for notifications in Slack?

If you have it invited to several channels simultaneously, Slack determines the channel for notifications from the Pics.io account according to the following rules:

  1. If the Pics.io bot is invited to more than one channel, the first channel in a row is chosen as a preferred channel

  2. If the Pics.io bot is invited into several channels, notifications come to the first channel created (the oldest one).

NB! You will not receive notifications by inviting the Pics.io Slack bot to a private channel.

Can I receive notifications to my email?

Sure. As an alternative to Slack chat, you can choose to receive notifications to your email. To do so, mouse over 'Settings' in the top right corner -> click on 'My Account' -> select the 'Notifications' section. By default, you get notifications to the email address connected to your Pics.io account. But it is possible to indicate the email address you would like to receive Pics.io notifications to and select types of these notifications.

As well, you may configure custom integrations with any app of choice via Zapier or webhooks.

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