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Changing storage for your Pics.io account

Learn how to change the currently connected storage for your Pics.io account

Written by Eugene

All the digital assets you work with inside Pics.io service are stored in your cloud storage: Google Drive, Amazon S3, or Pics.io storage. You can check the information about your currently connected storage by selecting “Storage” in the Settings menu in the top right corner of the main Pics.io screen. 
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Storage button in the Setting menu

Here you can see which working folder/bucket inside your Google Drive/Amazon S3 account is connected with Pics.io.

Also, there are the statistics of your storage account, i.e. how much space is used by your assets: free/occupied/trashed files. You can also find more detailed statistics for your Pics.io folder within your Google Drive or Amazon S3 account, i.e. the total number of assets stored inside Pics.io folder, and their type (photos, videos, other files) in the Analytics section of your Pics.io account.

I want to change the storage option. How can I do it?

Unfortunately, it's not possible to change the storage from the user side. It has been done on purpose to prevent accidental switching of the storage and losing assets. If you decide to change the storage option (including Google Drive working folder or Amazon S3 bucket), you need to contact us at support@pics.io. You have to understand that you will lose your access to your current library in Pics.io, and this change is irrevocable.

NB! Only the team owner or a teammate with permission to manage storage can initiate a storage change request.

After your account ownership or the permissions to manage storage are verified, we will reset the storage from our side and inform you accordingly. Then you can log in and choose the storage option for your account.

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